Frequently Asked Questions

Plumbing Service FAQ

A running toilet usually means your flapper valve is worn out, or the fill valve is misaligned. This causes your toilet to waste hundreds of gallons a day. Prodigy’s licensed Long Beach plumbers offer toilet repair services starting with a full inspection  often resolved in under 30 minutes.

 

Whether it’s the kitchen sink or the bathroom shower, clogs happen often from grease, hair, and soap buildup. If your drains keep backing up, it’s a sign they need a professional cleaning to clear the line fully not just a temporary fix.

Low water pressure is frustrating and common in older Long Beach homes. It can come from buildup inside pipes, leaks you can’t see, or worn parts. A full plumbing inspection finds the cause so water flows normally again.

 

If your bill spikes but your usage hasn’t changed, chances are you have a hidden leak. Dripping faucets, silent toilet leaks, or underground pipe cracks can waste thousands of gallons a month. A fast check helps prevent costly damage.

 

A burst pipe is a true emergency. First, shut off your main water valve if you can, then call for help right away. Quick action limits water damage and gets your home back to normal faster.

Heating, Ventilation and Air Conditioning FAQs

This common issue is often due to low refrigerant levels, a dirty air filter, or a failing capacitor. Our licensed HVAC technicians in Long Beach provide same-day diagnostics and AC repairs.

 

Most experts recommend twice a year once before summer and once before winter. Regular tune-ups help your system run smoothly, prevent sudden breakdowns, and keep energy bills lower. In Long Beach, where AC runs hard in the summer, spring tune-ups are especially important.

If your system is 10+ years old, needs frequent repairs, or runs inefficiently, it’s often cheaper to replace. We offer energy-efficient HVAC installations and free second opinions in Long Beach and surrounding cities.

 

Yes Our 24/7 HVAC repair service covers Long Beach, Carson, Anaheim, and Orange County. Whether your heat is out or your AC fails during a heatwave, we’re ready.

 

A heat pump provides both heating and cooling using electricity and is best for Southern California’s mild climate. It’s energy-efficient and a great long-term solution for eco-conscious homeowners.

Sewer and Drain Service FAQ

If your old pipes are just clogged up with gunk and buildup, a deep cleaning can usually get them flowing again. But if they’re cracked or falling apart, replacing them may save you money in the long run. We always check with a camera first so you know for sure.

 

Snaking is good for quick fixes, like clearing hair or small blockages. But if your drains keep clogging, hydro jetting is the stronger option. It uses high-pressure water to blast away grease, roots, and years of buildup so the pipes stay clear longer.

 If your drains keep backing up, you smell bad odors, or more than one drain is slow, a camera check is the easiest way to see what’s really going on. It shows exactly where the problem is without any digging.

 

 Yes, in most cases. Instead of tearing up your yard or driveway, trenchless repair lets us fix the pipe underground with little to no mess. It’s faster, cleaner, and often ends up costing less than a full dig-up.

 

 It depends on how big the problem is. Small repairs can be around a couple thousand dollars, while bigger jobs like full replacements can run higher. We always give a clear price after checking things out and we offer payment options to make it easier.

More Home Service Questions FAQ

The top issues we see are running toilets, dripping faucets, clogged drains, low water pressure, and older water heaters starting to leak. Because Long Beach has many older homes, hidden leaks and corroded pipes are also common.

 

 Yes! We provide same-day appointments for most plumbing and HVAC needs in Long Beach and nearby cities. From a burst pipe to a broken AC on a hot day, our team is ready to help when you need it most.

Our Membership Plan includes free inspections, water heater flush, HVAC tune-up, priority scheduling, and up to 10% OFF services. Basic Plan start at just $149/year.

 

Absolutely. We specialize in both residential and commercial plumbing and HVAC. From restaurants to office buildings, we handle large-scale repairs, installations, and maintenance.

 

Warning signs include frequent clogs, slow drains throughout the house, sewage odors, or patches of extra green grass in your yard. A sewer camera inspection shows exactly what’s going on so you’ll know whether a repair or a full replacement is needed.

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