Frequently Asked Questions
Plumbing Service FAQ
Why is my toilet constantly running, and how can I fix it?
A running toilet usually means your flapper valve is worn out, or the fill valve is misaligned. This causes your toilet to waste hundreds of gallons a day. Prodigy’s licensed Long Beach plumbers offer toilet repair services starting with a full inspection often resolved in under 30 minutes.
Why do my drains keep clogging?
Whether it’s the kitchen sink or the bathroom shower, clogs happen often from grease, hair, and soap buildup. If your drains keep backing up, it’s a sign they need a professional cleaning to clear the line fully not just a temporary fix.
Why is my shower or sink water pressure so weak?
Low water pressure is frustrating and common in older Long Beach homes. It can come from buildup inside pipes, leaks you can’t see, or worn parts. A full plumbing inspection finds the cause so water flows normally again.
Why did my water bill suddenly jump up sohigh in long beach ?
If your bill spikes but your usage hasn’t changed, chances are you have a hidden leak. Dripping faucets, silent toilet leaks, or underground pipe cracks can waste thousands of gallons a month. A fast check helps prevent costly damage.
What should I do if a pipe bursts?
A burst pipe is a true emergency. First, shut off your main water valve if you can, then call for help right away. Quick action limits water damage and gets your home back to normal faster.
Heating, Ventilation and Air Conditioning FAQs
Why is my AC running but not blowing cold air?
This common issue is often due to low refrigerant levels, a dirty air filter, or a failing capacitor. Our licensed HVAC technicians in Long Beach provide same-day diagnostics and AC repairs.
How often should I schedule an HVAC tune-up in Long Beach?
Most experts recommend twice a year once before summer and once before winter. Regular tune-ups help your system run smoothly, prevent sudden breakdowns, and keep energy bills lower. In Long Beach, where AC runs hard in the summer, spring tune-ups are especially important.
Should I repair or replace my HVAC system?
If your system is 10+ years old, needs frequent repairs, or runs inefficiently, it’s often cheaper to replace. We offer energy-efficient HVAC installations and free second opinions in Long Beach and surrounding cities.
Do you offer emergency HVAC services near me?
Yes Our 24/7 HVAC repair service covers Long Beach, Carson, Anaheim, and Orange County. Whether your heat is out or your AC fails during a heatwave, we’re ready.
What’s the difference between a heat pump and a traditional HVAC system?
A heat pump provides both heating and cooling using electricity and is best for Southern California’s mild climate. It’s energy-efficient and a great long-term solution for eco-conscious homeowners.
Sewer and Drain Service FAQ
What’s better for clogs snaking or hydro jetting?
Snaking is good for quick fixes, like clearing hair or small blockages. But if your drains keep clogging, hydro jetting is the stronger option. It uses high-pressure water to blast away grease, roots, and years of buildup so the pipes stay clear longer.
How do I know if I need a sewer camera check?
If your drains keep backing up, you smell bad odors, or more than one drain is slow, a camera check is the easiest way to see what’s really going on. It shows exactly where the problem is without any digging.
Is trenchless sewer repair really worth it?
Yes, in most cases. Instead of tearing up your yard or driveway, trenchless repair lets us fix the pipe underground with little to no mess. It’s faster, cleaner, and often ends up costing less than a full dig-up.
How much does it cost to fix or replace a sewer line?
It depends on how big the problem is. Small repairs can be around a couple thousand dollars, while bigger jobs like full replacements can run higher. We always give a clear price after checking things out and we offer payment options to make it easier.
More Home Service Questions FAQ
What are the most common plumbing problems in Long Beach homes?
The top issues we see are running toilets, dripping faucets, clogged drains, low water pressure, and older water heaters starting to leak. Because Long Beach has many older homes, hidden leaks and corroded pipes are also common.
What’s included in your Prodigy Membership Plan?
Our Membership Plan includes free inspections, water heater flush, HVAC tune-up, priority scheduling, and up to 10% OFF services. Basic Plan start at just $149/year.
Do you service commercial plumbing or HVAC systems?
Absolutely. We specialize in both residential and commercial plumbing and HVAC. From restaurants to office buildings, we handle large-scale repairs, installations, and maintenance.
How do I know if my sewer line needs repair or replacement?
Warning signs include frequent clogs, slow drains throughout the house, sewage odors, or patches of extra green grass in your yard. A sewer camera inspection shows exactly what’s going on so you’ll know whether a repair or a full replacement is needed.